• Tea Biz Podcast | Episode 6

    India’s artisan, wild, and indigenous specialty teas.

    Listen to the Tea Biz Podcast for the week of February 26

    Hear the Headlines

    Hear the Headlines

    | Retail Sales Thawed in January
    | Restaurant Reticence Persists
    | Kenya’s Tea Export Earnings Surged in 2020
    | Assam Increases Daily Wages by 30 Percent for Tea Workers.

    Features

    India’s tea industry has for long been about two types of tea, CTC and Orthodox. But in recent years, the industry saw the emergence of the specialty tea segment, which includes new tea types, and handmade and artisanal teas, and also wild and indigenous teas. Tea Biz India correspondent Aravinda Anantharaman talked this week with Parag Hatibarua, who works closely with these teas and their makers.

    Hatibarua says that higher value teas are not easy to make. “It takes a lot of love, a lot of dedication, a lot of experimentation,” he says. His advice to growers: “You’ve got to first learn the art of making these teas with love and then move slightly more mass market,”

    Parag Hatibarua, tea consultant

    Collaborative Training Program Taps Industry Expertise

    By Dan Bolton

    The tea industry lacks a good, consistent, authoritative, recognized educational program that offers a universally acknowledged certification, says David Veal, executive director of the European Speciality Tea Association.

    Tea Biz asked Veal to explain what makes the association’s new training program unique?

    David Veal, Executive Director, The European Speciality Tea Association

    “The aspiration of our program is that not only knowledge and skills, but professionalism and passion will be stimulated by those participating in the program, and that the overall results will be an ability and desire to buy, brew, serve and promote better quality tea, and in so doing, educate consumers and encourage them to experiment with new and different teas,” says Veal.

    Tea Biz: You explained that the program is collaborative, drawing on broad industry support.

    Veal: Collaboration is one of the fundamental values of the association, so this collaboration is being delivered in two ways, firstly, by working with a wide number of industry professionals using their skills, knowledge, and experience to create the curriculum for the various modules, and secondly, by delivering these modules and the resultant certification in partnership with existing high-quality individual tea educators and trainers and existing successful schools and academies.

    Students developing their knowledge and skills will be able to add European Specialty Tea Association certification to their CVs and, therefore, enhance their career progression. Conversely, those recruiting and promoting within the industry will demand the European Specialty Tea Association certification from their staff. And indeed, sponsor their staff to become certified in the relevant disciplines. – David Veal

    “Of course, this will only work if the quality of the content and the delivery of the modules is consistently high and relevant, and we’re absolutely certain that this model, based on working with industry leaders will be successful,” he says.

    Register here if you are interested in becoming an ESTA Authorized Tea Certifier or if you would like to register for the introduction to tea module.

    Classes begin in March. Learn more…

    News you Need to Know

    Retail Sales Thawed in January

    Strong January sales signal a retail thaw in the US despite high unemployment and COVID lockdowns. Retail sales grew by 5% in January, the strongest performance since June, according to the US Census Bureau which found 88% of those receiving federal stimulus checks immediately spent the money. Construction and manufacturing workers are returning to job sites as the vaccine rollout gains momentum. Rates of infection and hospitalizations are down 72% from the January peak.

    Biz Insight – Congress is debating an additional $1,400 payout that will boost sales through the spring and summer. Economists at Bank of America predict “stellar” growth but the Federal Reserve cautions that the recovery is “uneven and incomplete” with hospitality and entertainment experiencing the slowest return to normal.

    Source: Jack Li, Datassential

    Restaurant Reticence Persists

    In the US the National Restaurant Association reports that 83% of American adults say they are not eating in a restaurant as often as they’d like. Market research firm Datassential has routinely surveyed consumers on behalf of restaurant owners since March 2020. Last week 43 percent of consumers said they still “definitely avoid” eating out. …Fear of visiting restaurants peaked in April at 68 percent.

    Asked whether their greatest concern is public-health or the economic crisis — 54 percent said they are more concerned about public-health, but that’s down from 61 percent in January.

    Starbucks, a proxy for the retail beverage segment, reported same-store sales were down 5 percent in the latest quarter, an improvement over the 9 percent decline in same store sales last fall. Starbucks locations in China turned positive for the first time since the pandemic began. NRA predicts a 10% jump in sales at eating and drinking places in 2021 largely due to pent-up demand. In the meantime, there are still dark days ahead for tea-themed restaurants.

    Seattle’s Queen Mary Tea Room Faces Permanent Closure

    In Seattle, we’re only allowed to seat at a 25% capacity. The Queen Mary Tea Room is located on a hill with no available space to do any outdoor dining. We’re so small it just really doesn’t make sense for us to open unless we are at full capacity. We’ve shut down our phones, our internet, stopped the garbage. Just about everything, it’s all we can do,” says owner Mary Greengo. Greengo has operated the tea landmark for 33 years.

    Seattle’s Queen Mary Tea Room faces permanent closure, says Greengo. Last March she was forced to close the dining room, the staff of 30 has been trimmed and now, she says, she’s “out of options.”

    “The Tea Emporium across the street from the restaurant has remained open. We’ve built a small deck and started serving cups of tea to go and crumpets,” she said. “We started a GoFundMe campaign to ward off a permanent closure of the Queen Mary Tea Room,” she says.

    Donors far and near have contributed $30,000 to cover expenses. Greengo hopes to raise $20,000 more. “The clock is ticking,” she says.

    Kenya’s Tea Earnings Surged in 2020

    Kenya was handsomely rewarded for a bountiful 2020 crop that filled the global gap in black tea exports. The Kenya Tea Directorate reports more than $1 billion in sales, an increase of nearly three billion shillings compared to 2019. Lockdowns curtailed India’s harvest and logistics hampered black tea suppliers globally enabling Kenya to export 518 million kilos last year, up from 497 million kilos in 2019. Black tea production globally declined 2.5% in 2020 according to the Global Tea Digest which writes that the bulk of that decline was in India which was down 135 million kilos for the year.

    Biz Insight – Pakistan previously favored Indian black tea but political tensions over Kashmir virtually halted trade. Pakistan purchased the largest quantity of Kenya’s tea followed by Egypt, and Russia. Indian tea sold to Dubai for re-export still finds its way to Pakistan in blends.

    Daily Wage Increased 30% for Tea Workers in Assam

    Last week garden workers in Assam received a 30% an increase from $2.30 to $3 per day. Union leaders representing garden workers say the INRs50 (70-cent) increase rupees is insufficient. Wages are an issue in the state elections this year. Congressional leader Rahul Gandi promised an increase to 365 rupees $5 per day if the ruling BJP party is re-elected. Separately the federal government announced a 10 billion rupee budget proposal to improve the welfare of workers.

    Biz Insight – Tribal workers comprise 17% of Assam’s population – a deciding factor in 40 of the state Assembly’s 126 seats. The long overdue increase dates to 2017 when a wage advisory board recommended an increase to INRs 351 RUPEES per day. Tea is labor intensive with wages accounting for 65% of the cost of production. The domestic price of tea rose in 2020 giving growers additional leeway but many argue that the colonial-era plantation model is failing.

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  • The European Speciality Tea Association’s collaborative approach to tea training

    Education is the very core of what we do and believe. We aim to become the leading authority in education within the speciality tea sector and will achieve this through awarding recognised, authentic, verified and transparent certification. – David Veal, Executive Director European Speciality Tea Association. 

    A one-day Introduction to the tea industry’s newest professional certification program will be rolled out in March. Initially 12 European Speciality Tea Association Authorized Tea Certifiers (ATCs) will offer this course. Certifiers are based in Sweden, Denmark, UK, Ireland, Netherlands, and Germany. Covid-19 restrictions mean that training initially will be delivered online. This enables students from anywhere in the world to enroll.

    Reviews and beta testing have so far shown very positive and encouraging results.

    Alexis Kaae, vice president and Head of Education for ESTA said ‘This will be an inspirational and sensory journey into the newly unearthed world of speciality tea’

    Liesbeth Sleijster, one of the initial ATCs from the Netherlands, added “we are launching this course hopefully as we come out of Covid restrictions and it will be like giving birth to tea in a new time.”

    Register here if you are interested in becoming an ESTA Authorized Tea Certifier or if you would like to register for the introduction to tea module. Also keep watching for further modules which will be introduced throughout this year and remember that members of ESTA are eligible for discount off the prices of certification. Full information about the Tea Certification Programme will be added to this website very soon.

    The Tea Certification Programme

    ·       Instructors are ESTA Authorized Tea Certifiers. They can be individual educators, tea schools or academies, or work for a company.

    ·       The Authorized Tea Certifiers will issue ESTA certificates which, as the programme grows, will become recognized throughout the tea industry as authoritative and synonymous with quality. It is expected that employers will refer to ESTA certification to help them recruit, and individuals will use certification to help their career progression

    ·       The attainment of a certificate will also carry points for the student which when accumulated will help attain the ESTA Diploma

    ·       Apart from the first module, Introduction to Tea, all subjects will be taught and certified at three levels, foundation, intermediate and advanced

    ·       Introduction to Tea will be available from 1st March initially due to current Covid restrictions, on line

    ·       The next modules to be released. later in 2021, will be Camellia sinensis, botanicals, hospitality and tea barista skills, followed by sensory skills, cultivation and processing, starting and running a tea business, sustainability and tea history, culture and ceremony

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  • T. Kettle: A tour of Canada’s newest tea retail chain

    Jessica Natale Woollard takes us on a tour of the new T.Kettle retail store in Coquitlam, in BC, Canada

    “In tough times, and this is certainly one of them, opportunities present themselves,” writes 36-year-old T. Kettle founder Doug Putman, a turnaround investor who recently opened 45 T. Kettle retail locations in former DavidsTea storefronts in nine Canadian provinces and six US states. He plans to expand to 100 stores in 2021.

    I’m Jessica Natale Wollard, based in Victoria, BC, Canada. I’m going to take you on a tour of the T.Kettle experience from a visit to the location in Coquitlam, British Columbia, a city east of Vancouver.

    Canadian company T.Kettle expanded overnight in October to become one of the largest tea chains in North America. Taking over more than 45 shuttered DavidsTea locations, T.Kettle stripped away Davids’ sunshiny, turquoise and summer popsicle colors and replaced them with sleek dark blue and a retro vintage Great Britain feel.


    The store is located in the Coquitlam Centre shopping mall. Here’s what you’ll see upon approaching the store:

    The storefront is wide open, with the archway painted in the brand’s dark blue, evoking stability and tradition. A pillar and accent wall in that same blue are visible too. Walking in, you’ll see built-in shelves on the right-hand side. They hold teawares, but the stock was extremely low. The salesperson explained there had been shipment delays due to COVID-19.

    The shelving appears to be former DavidsTea units but with tea kettle branding in the tops promotional spaces. To the left is the main counter, and behind it, you’ll find that classic wall of tea, a signature feature of most shops. It looks striking as it always does to me. So much potential in every tin. Something for peacefulness, energy, serenity, stress relief, or a delicious treat.

    The tins are matte black and displayed in three long rows. The salesperson said the black tins will soon be switched out for dark blue to match the Tea Kettle brand.

    Colored labels adorn the front of the tins color-coded by type, red for rooibos, blue for oolong, green for green tea, and so on. Each tin has a metallic band of color matching the tea type. The band catches the light and shines.

    The in-store lighting is very white and crisp. That warm sunshiny feel of DavidsTea has been replaced with, what I interpret, as sophistication meets hipster or hipster chic.

    I think that feeling could come to life through the kinds of teawares they’ll be selling. The lack of product and bare shelves interrupted that potential. The hipster chic feeling is best captured in T.Kettle’s main graphic, the one it’s using in its branding online and throughout the store.


    It’s an illustration reminiscent of vintage Great Britain. Picture this: the profile of a mustachioed man in a morning suit and top hat and wearing a monocle. Think Sherlock Holmes, but instead of the figure cradling a Victorian-style pipe, as you might expect, he’s holding a steaming cup of tea.

    The retro feel of that monochrome graphic illustration is matched by the aesthetic of vintage board game additions showcased on a tower display in the middle of the store near the entrance. The games include Clue, Candyland, Boggle, Chutes and Ladders, and Mystery Date.

    Packaged in vintage style, they look like antique books. The look and feel of those games compliment the T.Kettle brand experience not only aesthetically but also as a nod to that old-worldly feel. The idea that you can slow down with a cup of tea sipped while playing a board game.

    The teas are all blended in Toronto. The staff will bring out the canisters and let you smell the tea as long as you keep your mask in place and follow COVID protocols.

    Similar to DavidsTeas in its style of blends, T.Kettle’s features quirky ingredients. The Movie Night blend, for example, contains bits of popcorn and smells just like popcorn. The birthday party blend contains candied confetti in blue, green, yellow, and orange and smells just like chocolate cake with vanilla icing.

    Some of the names of the teas are fun and quirky. Similar to what DavidsTea does. They always remind me of OPI nail polish names, where the name brings the polish color to life with a story. So despite the tea naming being a little gimmicky, I’m drawn to them and intrigued by what they promise: Cha Cha Cherry, Mindful Medley, Madame Butterfly, Go Go Goji.

    You’re probably wondering, but what about the taste? I will save the tea tasting and reviews for another day.

    T.Kettle was launched incredibly quickly, and they’re still working out some of the kinks like stock, for example. I anticipate a stronger brand performance across the board over the next few months, in terms of the variety of teaware sold, as well as graphics, visuals and packaging, and the in-store experience.

    Business Insider reported that owner Doug Putman anticipates opening 100 additional stores by April. You can start your T.Kettle experience through their online store until one opens near you.


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  • Tea Biz Podcast | Episode 5

    Listen to the Tea Biz Podcast for the week of February 19

    Hear the Headlines

    | Sri Lanka Launches Expansive Ceylon Tea Promotion
    | Green Tea Cancer-Fighting Breakthrough
    | Lipton IPO Likely in 2021
    | Tea Tourism Stirs from Slumber

    Features

    A survey of chief marketing officers by the American Marketing Association last year revealed a 74% increase in spending on social media during the pandemic. Investment in social media grew from 13.3% to 23.2% of total marketing dollars spent. Tea marketers increasingly realize that traditional strategies such as advertising and attending tradeshows, while important for branding, convert only a few leads into buyers.

    This is because customer expectation has evolved over time making personalization and customization of marketing strategies essential. This week CATA, the Ceylon Artisanal Tea Association, a collaboration of seven tea producers in Sri Lanka, hosted their third “garden tour” webinar. Webinar participants travel virtually to see the garden, processing facilities and meet principals and ask questions face-to-digital-face. Simon Bell, managing director at Amba Tea Estate, writes that “digital marketing is often one of the biggest challenges for small growers and rural entrepreneurs in emerging markets.” Learn more…

    Tea Biz asked Bell to discuss the effectiveness of this new approach.

    Amba Tea Garden Managing Director Simon Bell on Small Enterprise Marketing via Webinar

    “In any tough times – and this is certainly one of them – opportunities present themselves,” says 36-year-old T. Kettle founder Doug Putman, a turnaround investor who has opened 45 tea retail locations in nine Canadian provinces and six U.S. states. He plans to expand to 100 stores in 2021. Tea Biz takes you to Coquitlam, British Columbia for a walk through one of T. Kettle’s newest mall locations. Learn more…

    Jessica Natale Woollard takes us on a tour of the new T. Kettle retail store in Coquitlam, British Colombia

    News you Need to Know

    Sri Lanka Launches a 4.5 Billion Rupee Tea Promotion

    Sri Lanka’s Tea Board last week authorized the most expensive promotion in the history of Ceylon Tea. Financed by a tax on tea exports, the global promotion targets 12 markets in Asia, Europe, and North America. The campaign is financed by a promotion and marketing tax, first imposed in 2010. Combined, these taxes are the highest levied by a major tea-producing country. Collection was suspended in June 2020 at the request of the Tea Exporters Association after members complained the added expense reduced competitiveness

    Navin Dissanayake, Sri Lanka’s minister of plantation industries said the $23 million investment is necessary to sustain and grow Ceylon tea’s market share.

    “We need to be more aggressive in our approach in attracting new consumer segments,” he said, adding, the campaign will re-ignite interest in the Ceylon Tea Brand and strengthen is premium position in the global market.

    Biz Insight – Dentsu Grant in Colombo will oversee media planning, scheduling, and buying. The Grant Group, founded in 1958, was Sri Lanka’s first internationally recognized advertising agency. Founder Reggie Candappa is considered the founding father of the island nation’s creative agencies. The company was acquired in 2017 and is now part of the Dentsu Aegis, a consultancy with 355 offices in 143 countries that employs 58,000 workers.

    Green Tea Compound Acts Like a Sidekick to Cancer Cell Suppressor

    EGCG, the major antioxidant in green tea was found by researchers to increase levels of p53, an important DNA-repairing protein and tumor-suppressor. Cancer specialists refer to p53 as the “guardian of the genome” in cells under attack. EGCG acts to stabilize the cancer fighter like a superhero sidekick.

    “The direct interaction between the two, points to a new path for developing anti-cancer drugs,” writes Professor Chunyu Wang, an MD and Ph.D. at Rensselaer Polytechnic Institute in Troy, New York. His team’s findings were published last week in the journal Nature Communications.

    Biz Insight – Green tea compounds are known to inhibit the growth and even kill tumor cells that cause breast, lung, bladder, prostate, and colon cancers. This has been demonstrated in the laboratory, animal studies, and a 10-year clinical trial when consumed in quantities of at least three cups per day and up to 10 cups per day. A cup of tea contains 200-300 milligrams of EGCG, roughly 50-80 percent of the catechins present in green tea.

    Unilever Likely to Initiate a Lipton IPO in 2021

    Previously bifurcated Unilever has now completed its consolidation as a single stock headquartered in London. Bloomberg News reports that separating the weaker performing divisions it intends to sell is underway. CEO Alan Jope said it is “highly likely” these will be structured as IPOs. Lipton-PG Tips-Tazo-Pukka Herbs and smaller brands are likely to be split off as a separate company. In the process, a hedge fund or private equity firm may acquire these brands, collectively valued at $3 billion. The dis-assembly is designed to discover the true value of these properties, the sale of which will be the most lucrative in tea history.

    Biz Insight – The consolidation into a single business entity, which cost Unilever $1.2 billion, improved the company’s ability to participate in mergers and acquisitions in a category that rewards global scale.

    Tea Tourism Stirs After a Long Pandemic-Induced Slumber

    The Taj Chia Kutir luxury resort for tea tourists opens in December 2021

    Hospitality venture “Taj” in December opened a new tourist resort overlooking the Makaibari Tea Estate in Darjeeling. The Taj Chia Kutir is a 22-acre luxury property in Kurseong, one of five upcoming projects by the Ambuja Neotia Group. A similar property will open near Gangtok in Sikkim in 2022.

    The Taj Chia Kitur’s 45 sq. meter rooms sleep four at prices beginning at ? 16,000 per night

    Mamata Banerjee, the chief minister of West Bengal, announced this week small business loans of up to 100 million rupees ($1.4 million US dollars) to stimulate the tourism sector which has declined precipitously due to the Covid-19 pandemic. The state will pay half of the interest on these loans during the first year of operation.

    “This will largely benefit the homestays and guest houses. The government’s thrust is on the development of rural tourism and smaller places,” writes Sudesh Poddar, president, Hotel and Restaurant Association of Eastern India. He told the Economic Times “We are very happy that the state government has looked up to tourism.”

    Biz InsightLeisure destinations are recovering more quickly than business conference locations like Kolkata. According to V. S. Dwivedi, director of Vistar Properties. “Many Taj units at leisure destinations have already gained over 70% of their 2019 business back. The interest level for Taj Chia Kutir is high,” he said.

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    Subtext

    Avoid the chaos of social media and start a conversation that matters. Subtext’s message-based platform lets you privately ask meaningful questions of the tea experts, academics and Tea Biz journalists reporting from the tea lands. You see their responses via SMS texts which are sent direct to your phone. Visit our website and subscribe to Subtext to instantly connect with the most connected people in tea.

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  • Tea Biz Podcast | Episode 4

    Listen to the Tea Biz Podcast for the week of February 12

    Here are the News Headlines

    • Hard tea packs a punch
    • India earmarks worker subsidies for women and children
    • Beware of false claims, FDA warns companies to stop misleading consumers with products that claim to cure COVID-19

    Features

    Since 2013 the US League of Tea Growers has nurtured close collaboration among the more than 60 growers in 15 American states producing tea for commercial sale. Led by Angela McDonald, owner of Oregon Tea Traders, the group hosts online webinars and discussions. This week Kevin Gascoyne, a well-known tea buyer and co-owner of the Camellia Sinensis tea company in Montreal, counseled the group on what American tea growers need to do to make themselves competitive on the world stage. He also had this to say about what makes America’s experiment in tea growing relevant to the industry at large.

    Kevin Gascoyne on the contribution of American tea growers to the world of tea.

    Enrollment in the Tea & Herbal Association of Canada’s Tea Sommelier Certification Program surged during lockdowns and continues to grow in the new year. The program, designed for tea professionals, costs between $2,500 and $3,500 to complete online, or, on campus. In this report Jessica Natale Woollard talks with founder Shabnam Weber and with MacKenzie Bailey, a tea sommelier enrolled in the online program.

    TAC Tea Sommelier Certification Program founder Shabnam Weber

    News you Need to Know

    Hard Tea

    Rates of alcohol consumption in spring 2020 were up 14 percent compared with the same period in 2019 and drinkers consumed nearly 30 percent more than in pre-pandemic months, according to Modern Healthcare magazine. The spike is due in part to the onset of “cabin fever” and the speedy delivery to your door of every kind of booze you can imagine from high-proof bourbon and Scotch to crafty beers and juice coolers. Michigan residents, as one example, consumed an average 956 alcoholic drinks per person in 2020.

    Hard tea with its moderate volume of alcohol and healthy halo is in sync with this trend. Well-known Twisted Tea, a 5% alcohol by volume (ABV) iced tea dates to 2000 but leave it to America’s big bottlers to add a new layer of glitz by combining tea with trending seltzer.

    Truly Hard Seltzer iced tea (a 5% ABV launched by the Boston Beer Co. this month follows organic seltzer pioneers Suzie’s Brewery in Pendleton, Ore. and Michelob ULTRA hard seltzer, Bud Light Seltzer, Molson Coors Seltzer, and Masq Hard Tea, an organic 12-oz 4% ABV yerba mate base flavored with blue agave and monk fruit priced at $9.99 for a four-pack.

    Biz Insight –Beware. Five percent ABV delivers more than a half-ounce of alcohol per serving, the same as a 12-oz can of beer. A 5% tea seltzer contains 25 percent more alcohol than a 4% light beer (the equivalent of 1.8 alcohol units vs .1.4 alcohol units, a measure of how our bodies process alcohol). Adults typically process 1 alcohol unit per hour so drinking two or three seltzers delivers far more than a gentle buzz. Moderation is trending. Globally the low alcohol beverage category grew to 3% of the entire alcohol market in 2020. Volume increases are projected to grow by 31% by 2024.

    Tea pluckers at Cinnamara Tea Estate, Assam, India

    India Earmarks Worker Subsidies for Women and Children

    India’s Ministry of Commerce announced $137 million in welfare subsidies for tea workers in the government’s new budget last week. Officials say a major portion of the 10 billion rupees will specifically address challenges facing women and dependent children. Women constitute 50% of the workforce, deftly performing the “entire gamut of activities from nursery to planting, bringing up young saplings, plucking, pruning and manufacturing in the factory” writes the Tea Board of India.

    “It is due to the strenuous and untiring efforts of the tea garden workers that the Indian tea industry has exhibited remarkable resilience in the midst of multilateral challenges-climate change, upheaval in the market, and the Covid-19 Pandemic,” according to the tea board.

    Biz Insight – There are 200,000 female tea workers in West Bengal and 400,000 in Assam. Together these provinces produce 81% of India’s tea. Many women working in the fields are poorly educated, older, and not in good health. Younger women confront a shortage of childcare and lack training that imparts a broader range of skills. Many lack a feeling of self-reliance. The intent of the investment is to significantly enhance women’s quality of life, writes The Economic Times

    There is No Cure for Coronavirus

    Tea is known to bolster the body’s immune system. Its composition of polyphenols, catechins, and nutrients offer many health benefits, but tea does not cure coronavirus. The US Food and Drug Administration this week ordered Ausar Herbs, marketers of “Coronavirus Destroyer Tea” to remove inaccurate claims about their product or face stiff fines. The company promptly complied. Similar products promoted as “Virus Bioshield”, “Flu Immune Drops” and “Spike Protein Vaccine” were also called out for false claims.

    Biz Insight FDA maintains an online list of products that fraudulently claim to “mitigate, prevent, treat, or cure COVID-19” FDA has sent 145 warning letters to pharmaceutical, holistic, and herbal companies since last March. Self-policing is in everyone’s best interest, report unlawful sales of medical products to the FDA.

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    Avoid the chaos of social media and start a conversation that matters. Subtext’s message-based platform lets you privately ask meaningful questions of the tea experts, academics and Tea Biz journalists reporting from the tea lands. You see their responses via SMS texts which are sent direct to your phone. Visit our website and subscribe to Subtext to instantly connect with the most connected people in tea.

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