• How much of a premium does it take to make premium tea special?

    What is the threshold price for premium tea?

    From a retailer’s perspective it is tea that grosses at least $300 per kilo.

    A 50-gram pouch of specialty tea that sells for $15 puts 30-cents a gram into the retailer’s till compared to between 2.5- and 5-cents per gram for commodity tea.*

    Specialty Tea Pricing Benchmark

    Price

    Qty

    Grams

    Ounces

    Pounds

    $300

    1

    1000 grams (kilo)

    36 ounces

    2.25 pounds

    $150

    2

    500-gram pouches

    18 ounces

    1.125 pounds

    $15

    20

    50-gram pouches

    1.8 ounces

     

    $7.50

    40

    25-gram pouches

    .90 ounces

     

    $3.75

    80

    12.5-gram sample

    .45 ounces

     

    * 200 grams of Lipton Yellow Label sells for $9.50 or 5-cents per gram in grocery and the same 100-count box sells for $5.09 or 2.5 cents per gram at Costco (9-8-2013)

    The tea contained in a $15 packet may or may not be premium quality. I could be an exquisitely handmade, artisanal Orthodox or more likely a mid-grade green or black blended with fruit and flowers and flavor enhanced. It may even be a tisane and contain little or no camellia sinensis and still be labeled special. Customers view premium through the prism of price.

    To put this price in perspective, consider that growers in Africa and India produce 1.5 billion kilos of black CTC that sells for an average $3 per kilo with another 1.5 billion kilos of green tea from Asia exported at a similar average. The balance of the world’s annual 4 billion kilos of tea sells for $10 a kilo, with very small quantities of high value tea selling for up to $100 per kilo, according to Rajiv Lochan, founder of Doke Tea and a student of statistics. “So a very rough average of $5 per kilo for bulk teas can be a safe estimate,” he writes. Tea at retail, packets, tea bags and specialty teas have extreme ranges and are difficult to estimate, according to Lochan.

    Regardless of what is inside the pouch I believe that $15 for 50 grams is a useful retail benchmark in North America. If customers willingly pay $300 per kilo it must be special.

    This is a six-time multiple over the retail price of commodity tea. I borrowed this valuation ratio from the coffee industry which prices specialty grades of Arabica at a premium over “C” or commodity grade green coffee. A six-times multiple is common in negotiations for the highest “specialty grade” coffees.

    Below is a technical description of top quality coffee by the Specialty Coffee Association of America.

    EMBED: www.scaa.org

    Grade 1: Specialty Grade Coffee Beans: no primary defects, 0-3 full defects, sorted with a maximum of 5% above and 5% below specified screen size or range of screen size, and exhibiting a distinct attribute in one or more of the following areas: taste, acidity, body, or aroma. Moisture content must be between 9-13% and when prepared the coffee must be free of cup faults and taints. Coffee that scores 80 points or above on the SCAA’s 100-point scale is graded “specialty.” Only 5- to 10-percent of the world’s annual production qualifies.

    Since the large premiums attached to specialty are based on the cup quality as agreed upon by a buyer and seller if the pre-ship sample does not match the arrival coffee, the container can be rejected. This results in a huge loss to the exporter.

    Descriptions of tea lack this level of precision. There is no exchange or futures market and no standard cupping criteria for tea. Prices for large quantities (or specialty micro-lots) are negotiated directly with the grower and the rest is sold at auction houses in the tea producing regions of the world.

    Should the tea industry devise a standard description of premium teas worthy of a premium price?

  • Anti-spam Legislation

    TWEET: Canada soon to adopt anti-spam legislation with stiff penalties.

    OTTAWA, Canada

    Canada is getting tough on restricting unsolicited spam with new legislation that can result in $1 million fines for individuals and $10 million fine per violation for corporations.

    The CASL (Canadian Anti-Spam Legislation) is likely to take effect this fall. As it stands a U.S. firm can send electronic marketing messages to anyone, including Canadian residents, without permission, unless and until the recipient opts out by expressly notifying the sender that they do not want to receive such messages, explains Lani Barnes, an attorney specializing in intellectual property and technology law.

    “Once CASL goes into effect, companies will not be allowed to send any commercial electronic message (CEM) to any person or business in Canada without the prior express or implied consent of the recipient, unless the CEM falls within one of the limited exceptions to the new law,” said Barnes who works for Robinson, Bradshaw & Hinson, a Charlotte North Carolina law firm.

    As a result, companies and individuals that use electronic marketing to reach customers or potential customers in Canada should start preparing for the new legislation now by developing and implementing compliance programs in order to ensure that they have the appropriate consent from each recipient, she advises.

    “Penalties for violating CASL can be severe and directors and officers may be held personally liable for their company’s violation,” said Barnes.

    LinkedIN: Assess the impact of Canadian anti-spam legislation on your retail operation.

  • Tea Business Boot Camp

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    Starting clockwise at 8 o’clock, Boot Camp graduates Abenie Adams of Buffalo, N.Y., Ashley Morency of Lourdes-de-Blanc-Sablor, Quebec; Stefanie Bondle of Melbourne, Australia; Jacob Dupuis of Montreal, Canada; Jennifer O’Neill of Tucson, Ariz. and Raj Vable of Eugene, Ore., sign poster.
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    Organizer George Jage addresses graduating class.

     LAS VEGAS, Nev.

    Watching the New Business Boot Camp graduates eagerly autograph the class poster last week offers a glimpse of the future of tea retail.

    The 2013 class of 134 hailed from near and far. It was composed of more gals than guys and blended the young and the gray. Many came to study the American retail model due to growing interest overseas. More graduates indicated a preference for brick and mortar ventures than in past years when internet retailers were the majority.

    This is the sixth NBBC, a two-day fast-paced program that immediately precedes the World Tea Expo, an annual gathering that brought 4,000 tea professionals to Las Vegas June 7-9.

    NBBC_PassportBook_240px
    Tasting notes

    Attendees learn business basics from the ground up including a full day of tea tasting presented by experts from their respective tea lands. Critical to their success as specialty retailers is the ability to present customers with outstanding teas. Students note the characteristics of almost a hundred perfectly prepared brews and record their impressions from the Origins Tour in a clever passport which becomes a cherished memento of the experience.

    I’ve attended and interviewed graduates of this program for several years and informally follow the progress of inspiring graduates like Melissa Wawrzonek who founded The Clipper Ship Tea Company in Northport, New York.

    “For three years prior to opening I attended the World Tea Expo,” she says. “This was my research and development. I took the New Business Boot Camp and spoke to every person I could. I ended up meeting some of my closest friends through the show. It was really the first step in me thinking I could turn my tea hobby into a real business.”

    NBBC_PotsOnCart_240px
    A team lead by Monique Hatchett prepared multiple teas from China, Sri Lanka, India, Kenya, Nepal, Japan and Taiwan.

    Charles Kevin Kellogg of Epicuriosities Catering, in El Cajon, Calif., recaps this year’s presentations nicely on his blog.

    The 2013 graduates were remarkably diverse and visibly enthused during a champagne toast to their success. As they signed their names to the poster (pictured above) and held their graduation certificates, it was apparent this group will offer the trade a boost of energy surpassing that of previous years.

    “Expected growth in the tea sector, both domestically and internationally, bodes well for these graduates,” said Peter Martino, CEO of Capital Teas, and an NBBC instructor. “Students hailed from 20 countries with several each from Australia, Canada, and Mexico, and spanning the globe from the Middle East to South America and even the Caribbean,” said Martino.

    American students were largely from the West. Many are in their 50s “deciding to embark on a new career for which they had passion,” observed Martino who operates a chain of six shops with his wife Manelle. Their company was founded in 2007.

    Yves-Andre Wainwright traveled from Petion-ville, Haiti to attend. A consultant specializing in natural resources and environmental management, he sees opportunity for small entrepreneurs in this Caribbean nation violently torn by a 2010 earthquake that killed 316,000. Haitian farmers desperately need short-term revenue in a land that produces many fragrant tea ingredients such as orange flowers and lemon grass, Wainright explained.

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    Origins Tour instructor Jane Pettigrew.

    Raj Vable of Eugene, Ore. is the founder of Young Mountain Tea Company, a retail venture he will launch in November. A young man determined to make his mark, Vable says that “where we’re going we don’t need tea bags.” His concept is tea sourced from the small Himalayan mountain gardens of India. His Facebook page depicts his travels in mid-May to gardens in Uttarakhand (formerly known as Uttaranchal) in far northern India.

    For Kateseen Gill of Eugene, Ore., the course “is an affirmation of my business model.” A blender since 2009, Kateseen oversees a family-owned company, Tea Lady Teas. “We pride ourselves on our hand blended, quality, and organic loose-leaf teas,” said Gill.

    NBBC_ThomasShu_240px
    Origins Tour instructor Thomas Shu, the Ambassador of Taiwan Tea, shared a wealth of information about his homeland and ended the session with a beautifully song in praise of Formosa tea.

    Martino noted the largest group “was in their 50s deciding to embark on a new career, just behind them in number were the health and wellness professionals, including several yoga instructors, who wish to add tea to their regime of health and wellness options for their clients.”

    Attendees will enter a more competitive market but one far from saturation with sales expected to climb past $15 billion in the United States.

    Discussions are now underway to possibly host multiple boot camps annually in various cities to accommodate the growing demand for this sort of education,” he said.

    World Tea Expo launched a new online educational program called the World Tea Academy at this year’s show. The course culminates in certifications in four disciplines: tea specialist, tea professional, tea sommelier and tea health educator.

    —     Dan Bolton

    ©Mystic Media 2013

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    Praise for the dozen tea brewers who “bring it to life” said Director Monique Hatchett. “None of this would would be possible with out them.”
  • Hans P. Theyer to Oversee Fairtrade America

    Image
    Hans P. Theyer is the first executive director of Fairtrade America.

    TWEET: New Fairtrade America executive reasserts smallholders role.

    WASHINGTON, D.C.

    Hans P. Theyer was named executive director of Fairtrade America May 13 of the newly organized affiliate of the international Fairtrade system. He is charged with articulating the organization’s social mission after a schism invited major retailers to abandon Fairtrade certification in favor of a rival program run by Fair Trade USA.

    Theyer confronts the challenge of re-establishing relationships with suppliers severed in January 2012 when Fair Trade USA cut its ties to Fairtrade International, diverting millions in funding after 13 years as an affiliate. The staff at Fair Trade USA, based in California, introduced a new label and began certifying large plantations and estates. The group also introduced programs that emphasized the importance of growing fair trade sales through marketing by major retailers and member suppliers.

    Theyer is not without allies. Equal Exchange, the largest fair trade coffee company in the U.S., refused to accept the policy change and campaigned publicly to convince other suppliers to remain with Fairtrade International.

    “Fair Trade, a product of years of sweat, sacrifice and risk, belongs to the farmers. But Fair Trade USA has abandoned the legitimate international system, not paid its dues, and changed the rules to allow large-scale plantations and private estates into the coffee system. With this move, they threaten to reverse decades of hard-won gains while potentially putting at risk the very survival of the farmer co-operatives,” declared Equal Exchange Co-Presidents Rob Everts and Rink Dickinson who made their point in full page newspaper advertising addressed to coffee giant Green Mountain Coffee Roasters.

    Their appeal “to leave Fair Trade USA and rejoin the international certifier in which small farmers have a true seat at the table and governance power” was ignored.

    Tea blenders, roasters, retailers and others holding Fair Trade certifications in many instances were forced to pay both Fair Trade USA and Fairtrade International.

    Theyer’s zeal for small holders is apparent. “I have seen first-hand the incredible difference fair trade can make for farmers, workers and entire communities in developing countries,” he said. He also made clear his intent to raise public awareness of Fairtrade’s core mission “in partnership with companies, retailers, producers and all fair trade advocates that share our vision of building a vibrant fair trade movement in the United States.”

    The stakes are high. Globally, fair trade certified goods amounted to $6.6 billion in sales in 2011, up 27 percent since 2009. Retailers in several categories including sugar, coffee and tea now find stocking their shelves with fair trade labeled goods essential to attract a growing niche of customers. Fair Trade USA founder and Chief Executive Paul Rice argues the split was essential to maintain this momentum. “We are after results,” he told BusinessWeek
    after announcing the decision. “We want to get things done.” His announced goal is to double U.S. sales of fair trade goods by 2015. To achieve this goal additional products such as fair trade cotton will be certified. More controversial is the decision to certify products made with a combination ingredients. In considering chocolate bars for example, cocoa in some Hershey Bars earned the Fair Trade USA seal even though the sugar used to make the chocolate bars was not fair trade certified. In March Hershey’s, the largest American chocolate maker, announced it would source 100 percent of its cocoa from fair trade certified suppliers including both Fairtrade and Fair Trade USA. The decision followed a seven-year campaign by the Raise the Bar, Hershey! Coalition.

    Prior to joining Fairtrade America, Theyer helped create and run a consulting practice specializing in developing social impact strategies for businesses. He previously served as Executive Director of Agros International, a non-profit organization dedicated to rural poverty alleviation throughout Central America and Mexico. Hans was a leader in Microsoft’s Rural Computing effort, an initiative to empower emerging markets throughout the rural, developing world with access to information and communications technology.

    Originally from Chile, Theyer holds a Masters in Business Administration (MBA) degree from London Business School. His business experience includes sales, marketing and business development positions with Microsoft and leading international banking institutions.

    “Hans brings tremendous assets to Fairtrade America, including a fantastic combination of business and international development experience, strong connections and work with rural communities across Latin America and Asia, and fresh ideas and vision for growing Fairtrade in the United States,” said Bama Athreya, Board Chair, Fairtrade America. “Under Hans’ leadership we look forward to collaborating with our business and non-profit stakeholders so that more Americans will learn about fair trade, buy Fairtrade products and have the opportunity to play an active part in empowering small farmers and workers to improve their lives.”

    Dan Bolton

    ©Mystic Media 2013

    LinkedIn: Hans Theyer agreed to a five question Q&A with Tea Biz. What questions would you pose?

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